Corporate IT Support Packages
Your outsourced IT department: helpdesk, network, security, backup and on-site visits with a clear SLA.
Basic
Helpdesk support for small offices.
৳7,500 per month
- Remote helpdesk (business hours)
- Up to 10 devices
- Antivirus & update management
- Monthly health check
Business
Full IT support for growing companies.
৳18,000 per month
- Remote + on-site support
- Up to 30 devices
- Network & Wi-Fi monitoring
- Backup management
- Email & Microsoft 365 admin
- IT asset register
Enterprise
Dedicated IT department as a service.
Custom custom quote
- Dedicated technician
- Unlimited remote support
- Server, CCTV & security management
- Disaster recovery planning
- Vendor & procurement support
- Quarterly IT strategy review
Compare packages
| Basic | Business | Enterprise | |
|---|---|---|---|
| SLA response | Response within 8 hours | Response within 4 hours | Response within 1 hour |
| Devices / users | Up to 10 | Up to 30 | 50+ or custom |
| On-site hours | 2 hrs / month | 8 hrs / month | Custom |